• How to install FAQ on my site?

  Thank you for choosing FAQ widget by Enorm App. Please follow this article for getting started with FAQ app, creating first FAQ and installing FAQ in your site. If you have any issues during installation, please create a ticket for our customer support and we will get back to you asap. Incase if you prefer watching a quick video then please check our install video links on dashboard Set up tutorial videos on Dashboard (https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/imagSome readers

• How to remove FAQ app code from Shopify store?

  If you choose to uninstall the app or have already deleted the app, please follow the below mentioned procure to remove all the app code form your store. FAQ Page - If the FAQs were installed on a page, then please remove the code form the page. This can be done by clicking the HTML section of the page. Then remove the code from the this section as mentioned below. Product / Collection page - Similarly code can be removed from the Product or collections page by clicking HTSome readers

• How to add FAQ on a specific product?

  1. Product specific FAQs (Scroll below this section for single FAQ on all products) To showcase FAQs on a specific product the FAQ code needs to copied in the HTML section of the product. The code can be found in the install tab of the FAQ. ​Steps to do this are shown in the images below Code code from the install pop up Open product page and click HTML editor (https://storage.crisp.chat/uSome readers

• How to add FAQs to my header / footer menu?

  Before the FAQs can be added to header or footer menu, the FAQs needs to be installed on a page. Please refer this article that explains steps to install FAQ on a page -How to install FAQ on my site? Once FAQs are added to the page, it is possible to add them to the header or footer menu. Adding FAQs to Header menu Open Main menu / Header !Few readers

• How to add FAQ on collections page?

  To add FAQs to collections page is possible using manual install. Please follow the following steps Collections specific FAQs Please copy the FAQ code provided inside the FAQ install tab. Open the collection's backed inside Shopify Click on HTML icon '<>' Add the code at the desired location Save changes Note - As per theme, the FAQs may appear above the products. To resolve this issue, please contact the theme developers/support so that can edit the theme code to showcase FFew readers

• How to rename my FAQ?

  To rename the FAQ please navigate inside the FAQ -Settings and there the name can be updated. Please save the changes for name to update. Click settings Enable title and then edit the title. Click save Incase if you dont want to show the title then please hide the title after saying.Few readers

• How to uninstall FAQ from a page?

  Automated Uninstall - FAQ can be uninstalled with our 1 click uninstall. Please follow the procedure shown below. Manual Uninstall - If the FAQs are manually installed by copy/pasting the code, please remove the code from the location it was pasted. Automated Uninstall - 1 click uninstallFew readers

• New theme, FAQ are not appearing anymore. How can I resolve this?

  If there is a new theme or if the theme is updated, there is a chance that our parent js code as well as FAQ codes are not carried to the new theme. To resovle this please follow the following steps Use the change theme link on Dashboard Select the live theme and click install This will complete the install of parentFew readers

• How to reorder sections / questions?

  It is possible to reorder sections or questions within an FAQ. To do this simply click and drag the section/question up or down. Holding the text portion of the section/question is more repeatable in reordering. This will only work on a desktop with a mouse. Unfortunately it is not possible to do this with touch devices. Click,drag and move for reorder FAQs can also be sorted using the sort feature asFew readers