How to install Product photo reviews on home page?
We have 1 click install for home page reviews that would work on most shopify themes. If the theme is custom theme or purchased ourside shopify platform and the 1 click install mentioned below doesnt work, please get in touch with us. We will be happy to do the install for you. If there are any issues or need any assistance please contact customer support and our support will be happy to assist. Click 1 click install inside the app (https://storage.crisp.chat/users/helpdesk/website/2fc2ddFew readersHow can I manually verify reviews?
To verify a review, please enable the verified buyer setting. This can be found in the backend under 'All reviews' page. Verify reviewFew readersSettings Guide : All settings to control review widget design from backend.
We want to make sure customers can use the review widget to match the store design as well as change all the text in their local language. To achieve this we have provided all settings in the backend. Settings are divided into 4 different sections. Settings In this section, we have provided all settings to control the design of the review stars, widget and review text. SettingFew readersHow to edit a review?
It is possible to edit a review even after it is submitted. To do so please follow the following steps Dashboard -All reviews -Click the pencil icon for the review you want to edit. The review editor box will open up. Edit the required fields and hit save for the review to update with new edits. Elements that can be edited are: Star rating Upload / update photos Date of submission Reviewer Name Review title and body Open review editor by clicking pencil icon (https://storFew readersEmail Template : - Guide for setting review request Emails.
Detail guide to set up email template and active automatic review request emails is explained in this article. It takes about 10mins to email templates and change all settings. Email settings overview This will be the template which will be used to send manual as well as automatic emails. Email template (https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da0Few readersIs it possible to move reviews from one product to another?
Moving reviews is possible from the apps backend. Steps to move reviews from one product to another are explained below Edit the review that needs to be moved Move review button List of all the products in the store will show up. Please find the appropriate product and then click the corresponding move button.Few readersHow to reply to review?
Reply to review feature is available in all paid plans. Please find reply to review icon under all reviews as show in the image below Reply to review After clicking the icon, reply to review page will open. From here reply to the reivew would be entered. Post the reply to reviewFew readersHow to add / update images to existing review?
It is possible to add / delete / change photos even after a review is submitted. To do so please follow the following steps Dashboard -All reviews -Click the pencil icon for the review you want to edit. The review editor box will open up. Here you can make the necessary changes and then save the changes. Open review editor by clicking pencil icon Upload images (https://storage.crisp.chat/usersFew readersIs it possible to copy a review to another product?
Incase if the store has multiple similar products or variants of same products are set up as individual products. Reviews can be copied to multiple products for better visibility. Steps to move reviews from one product to another are explained below Edit reviews Click copy reviews Click copy to copy the reiveFew readers