> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# Email Template : - Guide for setting review request Emails.

Detail guide to set up email template and active automatic review request emails is explained in this article. It takes about 10mins to email templates and change all settings. 


| Overview


![Email settings overview](https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/13png_4uj0fz.png)


| 1. Email template 

This will be the template which will be used to send manual as well as automatic emails. 


![Email template](https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/14png_132q9xs.png)

| 2. Review form

Review form opens when customers click write a review button from their email. This is the form customers will fill and submit to post a review. 


![Review Form](https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/15png_hgj305.png)


| 3. Settings

Add logo, review button settings, sender name, etc can be set from this section


![Settigns](https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/16png_10endnl.png)


| 4. Automatic email setting

Set automatic email and reminder email from this section

![Auto Email settings](https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/17png_1ssnfaz.png)


| 5. Thank you email

Thank you emails are sent once customer posts a review via email review request. Set thank you email template. Customers can choose to send a discount code for customers posting review. 


![Thank you email](https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/18png_12ccq6b.png)

| 6. Test email

Once everything is set up, store owners can send test email to check for formating in an actual email.


![](https://storage.crisp.chat/users/helpdesk/website/2fc2ddc9da00b400/image_5wh7j0.png)